When you list tickets for sale you are asked for a UK bank account where payment can be made. We can't make payment to a credit or debit card.
We process your payment around 10 working days after the event or show has taken place. The payment can take up to 3-5 working days from then to show in your account and will come from Adyen, our payment provider.
If your bank account details have changed you can log in to your account to update these
Just click on “My Profile” & “Seller Details” and enter the new bank account information.
Don’t forget you’ll be paid in the currency you bought your tickets in, so make sure your bank accepts this currency to avoid a bank charge or failed payment.
If you’re having any problems updating the details please let us know by submitting a request using the link below and we’ll be happy to assist you.