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How to sell tickets
If you would like information on how Ticket Exchange works and how you can list your tickets for sale, then check out our guide to selling your tickets here
Ticket dispatch status
If you want to check the delivery status of your order, check our dispatch update page here – we update this page every day! If your event has been printed please wait until 5 days before the event to contact us, and if your event isn't listed yet, please bear with us as more events are being added to the page all the time. If your tickets are being sent to an address outside the UK please allow until 5 days before you leave for the UK to contact us, so you give your tickets enough time to arrive.
If we have let you know that the seller is dispatching the tickets to you, they will have been asked to provide a Royal Mail tracking number. As soon as we have this we will let you know so you can check the progress of the delivery.
We normally ask the seller to dispatch tickets no later than 5 days before the event, but if you have purchased your tickets close to the event date it is possible you will receive them only a few days before.
Can't find what you're looking for?
Email us! Just submit a request by filling out this form and we’ll get back to you as soon as we can.
Please remember that we can only discuss an outstanding order with the cardholder, so you’ll need to confirm the order reference number, address and last 4 digits of the card number used to book.
If you'd rather give us a call ☎️ then you can reach us on 0333 321 0480.