The background for my eTicket prints, but not the ticket information (i.e. event, seats), what should I do? Try the following steps: Open the .pdf file in Adobe Acrobat Reader Select File then Print from the menu In the printer window, check the box that states Print as image, then click Okay Still not printing properly? Contact us Related articles I have received an A4 printed eTicket. Will it be accepted for entry into the event? I haven't received my confirmation email How can I contact you? When will I receive my tickets? What if I receive the wrong tickets?