Can I change the address or date of my UPS collection Yes – just contact UPS directly and they’ll be happy to help. If you’re unable to do this, get in touch with us here. Related articles How can I change my delivery address? Can I leave the tickets with someone else to be collected? I’ve been asked to send tickets to the buyer. How do I dispatch my tickets? The tickets I've sold were bought from Ticketmaster can they dispatch them straight to my buyer? How important is the tracking number I provide?