Don’t worry – this is often due to a minor issue with the buyer’s delivery address format. Let us know what the problem is here and someone from our Customer Service team will sort it out for you.
Articles in this section
- How do I dispatch my tickets?
- I’ve been asked to send tickets to the buyer. How do I dispatch my tickets?
- The tickets I've sold were bought from Ticketmaster can they dispatch them straight to my buyer?
- How will I know where to send my tickets?
- Does my buyer know I am still waiting on my tickets?
- How important is the tracking number I provide?
- I can no longer supply the tickets I have sold and the event is within 7 days
- What is a UPS airway bill?
- Will UPS allow for collections on Saturday?
- Can I change the address or date of my UPS collection