I can’t dispatch due to a UPS error message Don’t worry – this is often due to a minor issue with the buyer’s delivery address format. Let us know what the problem is here and someone from our Customer Service team will sort it out for you. Related articles I’ve been asked to send tickets to the buyer. How do I dispatch my tickets? How important is the tracking number I provide? I can no longer supply the tickets I have sold and the event is within 7 days I've received an email asking me to let you take care of my order The tickets I've sold were bought from Ticketmaster can they dispatch them straight to my buyer?