For data protection we can't give you the sellers details. Instead, we act as the intermediary between you and the seller.
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Ticket dispatch status
If we have let you know that the seller is dispatching the tickets to you, they will have been asked to provide a Royal Mail tracking number. As soon as we have this we will let you know so you can check the progress of the delivery.
We normally ask the seller to dispatch tickets no later than 5 days before the event, but if you have purchased your tickets close to the event date it is possible you will receive them only a few days before.
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Please remember that we can only discuss an outstanding order with the cardholder, so you’ll need to confirm the order reference number, address and last 4 digits of the card number used to book.