I can't remember my password Don’t worry: Go to your My Account page Click the Forgotten password link under the password field We’ll send you an email with a link to re-set it – just click on the link and follow the steps to create a new password. Related articles How does Ticket Exchange work? The tickets I've sold were bought from Ticketmaster can they dispatch them straight to my buyer? How do I sell tickets? Paperless Tickets – everything you need to know! Can I get a refund or exchange my tickets?