I have sold the wrong tickets. What do I do? Let our Customer Service team know as soon as possible by getting in touch here and they'll be happy to help. Related articles I've received an email asking me to let you take care of my order My plans have changed - Can I have a refund or exchange on my tickets? How does Ticket Exchange work? Can I list tickets to sell as a certain quantity? The event I have sold for has been postponed, When will I get paid?