I have sold the wrong tickets. What do I do? Follow Let our Customer Service team know as soon as possible by getting in touch here and they'll be happy to help. Related articles I've received an email asking me to let you take care of my order How does Ticket Exchange work? My plans have changed - Can I have a refund or exchange on my tickets? The event I have sold for has been postponed, When will I get paid? The tickets I've sold were bought from Ticketmaster can they dispatch them straight to my buyer?