Issues with the website often occur because of a browser fault. Start by clearing your cache (also often called your ‘history’ in the browser settings). If this doesn’t help, you could use a different browser.
Buying tickets on a mobile phone? Try using a desktop PC instead.
However, if you’ve already entered your payment details, please don’t enter them again. Your order may have been successful. We’ll send you a confirmation email within the hour.
If you’re not sure if your order has gone through, or you’re having problems logging into your account, give our Customer Service team a call on 0333 321 0480.