Rock heavyweights Green Day, Fall Out Boy and Weezer have announced details of The Hella Mega Tour, taking to Glasgow, London and Huddersfield in June 2020.
For more information on ticket delivery, age restrictions, ticket limits, accessible tickets, booking confirmations and changing your address, continue reading.
Ticket Delivery ✉️
Please click here for our up to date dispatch information for Glasgow! Tickets for this event are provided directly by the promoter and not printed by Ticketmaster and may not be dispatched until ten days before the event. Be aware that the latest to expect them is 5 days before the event. Please note that the London and Huddersfield shows are Print-at-Home only events. There will be no physical tickets for these shows and they may not be available to download until closer to the events.
Age Restrictions 👶
Glasgow Green - No persons under 14 permitted. Persons aged 14 and 15 year olds must be accompanied by an adult 21 and over (1 adult minimum per 4 persons aged 14 and 15 years old).
London Stadium - Standing: Over 14s only in the standing area, 14-16 with an adult 18+ Under 16s with an adult over 18. No children 5 and under.
The John Smith’s Stadium, Huddersfield - Standing: Over 14s only, 14-16s with an adult 18+. Seating: Under 16s with adult 18+. No children 5 and under.
Ticket Limits ⛔️
Glasgow Green - A max of 6 tickets per person and per household applies. Tickets in excess of 6 will be cancelled.
London Stadium - There is a strict limit of eight tickets per person and per card during the on sale.
The John Smith’s Stadium, Huddersfield - There is a strict limit of eight tickets per person and per card for the general sale.
Please adhere to published ticket limits. Persons who exceed the ticket limit may have any or all of their orders and tickets cancelled without notice by Ticketmaster at its discretion. This includes orders associated with the same name, e-mail address, billing address, credit card number or other information.
Accessible Tickets ♿️
Glasgow Green - Purchase a standard ticket minus companion. You will then have to submit an application for a companion ticket and accessible facilities.
Please register for the use of Accessible Facilities here You will need your order number to complete this process.
If you are unsure about your eligibility for a free PA/Companion Ticket, please do not hesitate to contact an Accessible Coordinator on 0141 566 4999 or email us at firstname.lastname@example.org
Have you previously opted in to be in DF concerts database? No need to complete the survey again, please contact our access co-ordinator at email@example.com or through the “submit a request” on the DF Concerts website.
More information can be found here
London Stadium - Accessible tickets can be booked on-line via www.ticketmaster.co.uk or over the phone via 0800 988 4440 or (0044 161 637 2697 overseas). Please note, we expect demand for tickets to be high and expect tickets to sell out quickly on-line.All tickets subject to availability.
The John Smith’s Stadium, Huddersfield - 01484 484102
Bought Resale Tickets on our Ticket Exchange?....
When will I receive my tickets?
Some event organisers don’t send out tickets until the week of the event, so you may not get your tickets until a few days before the event. We can’t speed up the dispatch process, however the latest you should receive them is around 5 days before the event.
Where possible, we will re-issue any Resale tickets and dispatch them straight to you but some tickets cannot be re-issued so we will then have to give the seller time to receive them and post them to you.
How will I receive my tickets?
We'll send you an email to let you know how your tickets will arrive.
Posted tickets are sent by Royal Mail.
Please make sure someone is available to take delivery as tickets may need to be signed for.
E-tickets are tickets that you print at home on A4 paper. Once the tickets are ready, we'll email them to you, ready for you to print.
Sometimes tickets are available for Box Office Collection. If this is the case, we'll let you know.
Can I choose how I will receive my tickets? Unfortunately not, but keep an eye on your emails as we’ll email you to let you know how to expect your tickets once this is confirmed.
I am travelling to the event, can I change the delivery address?
We’ll try to get your tickets sent as early as possible, so we’d suggest waiting until closer to your travel date before changing your address.
If you haven’t got your tickets one week before you travel, or you won’t be at your delivery address to sign for them, let us know your new address details here
Once tickets are dispatched we have no way of getting them back.
Please note: if you’ve updated your address details on your account online this won’t have changed the delivery address for tickets you’ve already bought. Please tell us about a change of address so we can let your ticket seller know before they post your tickets.
If you’re staying at a hotel and want them delivered there, please tell us:
- The hotel’s full address, including the postcode
- Your arrival date or the reservation number and the booking name.
If you're providing an address that's not your own (e.g. a hotel, work or a friend), please make sure you tell them you’re expecting a delivery so that the tickets can be signed for and kept safe.
Sold tickets on our Ticket Exchange?....
How should I send my tickets to the buyer?
Please follow the instructions in the email we sent to you.
Alternatively, you can take a look at our article how do I dispatch my tickets?
Does my buyer know I am still waiting on my tickets?
We let our buyers know that they might not get their tickets until quite close to the event – or if there’s a delay with their tickets.
Occasionally, tickets can be released as late as the week of the event. If you don't have your tickets a week before the event, please get in touch with us here. We’ll do our best to make sure your buyer gets their tickets in good time.
Can I list tickets for Resale if I’m outside of the UK?
In order to sell tickets from our Ticket Exchange you must hold a UK bank account in your name, unfortunately at the moment we’re unable to accept listings from non UK account holders.
How will I get paid for my sale?
When you list tickets for sale you are asked for a UK bank account where payment can be made. We process your payment around 10-12 business days after the event or show has taken place.